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Get assistance running your event

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After you schedule an event, you can get personalized assistance with delivering your event. Our event producers join 30 minutes early for an audio (telephone) webcast or 60 minutes early for a video webcast, and provide 60 minutes of assistance during the eve...

Get assistance setting up and running your event

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Ensure your next event runs flawlessly, from start to finish. Our experienced event producers can handle every aspect of your event including setup (we'll create the event for you), presenter training, testing, player design, and on-site video capture. Notes:...

AT&T WebCasting Feature Summary

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This article details the features included with different plan levels, packages, and add-ons you can purchase separately to enhance your events. Jump to: WebCasting basics | Plan features | À la carte packages | Add-on packages | Per-event services WebCastin...

Request additional features and assistance for your WebCasting event

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If you purchased an AT&T WebCasting plan, you can request additional features, event management services, and transcription services for your event. You can request: An event production manager to book and set up the event and provide training and best prac...

Your AT&T WebCasting account credentials

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When your AT&T WebCasting account was provisioned, a welcome email was sent to the Team Manager (the account holder). The welcome email contains a username, a temporary password, and a Client ID. The username and password are your login credentials for acce...

Live Event Script Training (2 mins)

Training Videos Event Delivery

For moderators and presenters. Looking to streamline several types of content, such as slides, videos, headshots, layouts and surveys? Use the Live Event Script feature to plan and organize all your content into a single, seamless delivery. This video provides...

Surveys- Attendance Survey Training (4 mins)

Training Videos Event Setup

Attendance surveys are a great way to keep attendees engaged during your event. This video provides an overview of the Attendance Survey feature, and shows how to set up a survey, send it to the audience, and view survey reports. 

Enable third-party analytics for an event

Event & Portal Setup Events

For more detailed metrics on viewer activity, you can use the Third-Party Analytics feature to send data such as page views, unique viewers, and more to your preferred analytics solution. This feature is available for individual events only and cannot be set u...

Third-party analytics data

Reports & Recordings Reports

After you enable third-party analytics for an event you'll be able to track the pages registrants land on, including the registration page, the event window, and the page registrants see when the Player is set to Closed. The following table explains the page ...

What data is included in my reports (Audience Details)?

Reports & Recordings Reports

The Audience Totals graph will provide a visual breakdown with totals and percentages of registrationsand viewing sessions, which is highlightedby viewing type (Live, On-Demand and/or SimLive). For live events, the Attendance During Live Event graph tracks the...

Surveys- In-event Survey Training (8 mins)

Training Videos Event Setup

In-event surveys are a great way to keep attendees engaged during your event through surveys, polls and quizzes. This video provides an overview of the In-event Survey feature, and shows how to set up a survey, send it to the audience, and view various survey ...

Surveys- Post-event Survey Training (7 mins)

Training Videos Event Setup

Post-event surveys are a great solution to survey your attendees, or evaluate them with a short quiz or a test once your event is over. This video provides an overview of the Post-event Survey feature, and shows how to set up a survey, manage the survey, and v...

Managed WebCasting Feature Summary

Getting Started

This article details the features included with different plans and per-event add-on features and services you can purchase separately to enhance your events. Jump to: Managed WebCasting basics | Plan features | Per-event add-on features and services Managed...

Getting Started for Presenters and Guest Admins

Getting Started

Want to skip reading? Watch the video. Guest Administrators are people who are presenting or otherwise assisting with a specific event. When creating an event, the host sets up Guest Administrator accounts for people who will be helping. If you have a managed...

Your AT&T Managed WebCasting account credentials

Getting Started

When your AT&T Managed WebCasting account was provisioned, a welcome email was sent to your Team Manager (the account holder). The welcome email contains the Client ID for your account. The Client ID is a unique number that identifies your AT&T Managed WebCas...

Book a managed webcast

Book Your Managed Event

We offer a variety of event types to accommodate your presentation and how you would like attendees to access the event. Each event includes a 30-minute (audio broadcasts) or 60-minute (video broadcasts) pre-conference and 60 minutes of presentation time. If ...

Plan your managed event before booking

Book Your Managed Event

Use this article to prepare for your event and make sure you have everything you need before booking. Scheduling basics When you book your event, you'll need to have this information ready: Account and event contacts. Your Team Manager (billing contact fo...

Book a managed webcast with Operator Assisted audio

Book Your Managed Event

We offer a variety of event types to accommodate your presentation and how you would like viewers to access the event. Each event type includes a 30-minute (audio broadcasts) or 60-minute (video broadcasts) pre-conference and 60 minutes of presentation time. ...

Add a third-party video to a custom tab

Event & Portal Setup Event Content

Enhance your events by including videos that viewers can play at any time. You can include YouTube, Vimeo, or Brightcove videos. During the event, the videos display in tabs on the right side of the event window, next to the video stream or headshots. The vide...

Webcast 5.8 Release Notes

Documentation

Released: August 13, 2022 This release introduces three new grid layouts for video bridge events, makes player layout switching available without slides, sets 480p as the minimum resolution for video events, and adds SSO login options. These release notes als...