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Book a managed webcast with Operator Assisted audio

We offer a variety of event types to accommodate your presentation and how you would like viewers to access the event. Each event type includes a 30-minute (audio broadcasts) or 60-minute (video broadcasts) pre-conference and 60 minutes of presentation time.

If you need additional training, you can request a dry run before the event. An event production manager provides event delivery and feature training in the Live Studio.

You can also include an operator-assisted audio conference in conjunction with your webcast. Operator-assisted audio allows viewers to dial in to the event with their phones to listen and participate in live audio Q&A.

Before you begin

Make sure you have everything you need to book your event.

  • Plan your managed event before booking contains a helpful review of event options and information required to make a reservation.
  • Make a note of the Client ID associated with the account. If you do not know the Client ID, contact the Team Manager.

To book a managed webcast:

To book a managed webcast, send us an email at globalreservations@attgtc.com and include the following information:

  • Company name
  • Your Client ID found in your welcome email or the name of your Team Manager
  • The event organizer's name, email address, and phone number
  • The presenter names and email addresses
  • Title of the event
  • Scheduled date and start time, including time zone
  • Duration (in minutes)
  • The date the event needs to be set up. Request Rush Setup to have the event set up within 24 business hours of booking. Standard turnaround is 48 hours.
  • Pre-conference duration (30 minutes for an audio webcast or 60 minutes for a video webcast)
  • Event capacity
  • The event type: Live, On-Demand, or Simulated Live

    Note: For Simulated Live events, tell us whether you need to schedule a capture session or if you'll be providing a recording

  • The event broadcast type: Telephone (audio only), webcam, encoder, or VCU
  • The number of presenter and attendee lines and the countries you expect them to dial in from
  • Any operator-assisted features you'll need, such as Q&A over the phone or Conference Controls to message the operator behind the scenes
  • Additional event features and services to include

To learn more about managed webcast features and add-ons, see the AT&T Managed WebCasting Feature Summary.

After you send your request, an event production manager will contact you within 48 hours to confirm the event details.

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