VCU Events - Can't Connect / Sitting on "Connecting" Screen / "VCU Dial Out Failed" Message

This troubleshooting article addresses issues related to the VCU stream not connecting to the event.

Issue

The moderator is unable to connect the VCU stream to the event when dialing out to the VCU from the Live Studio or when dialing in to the event. Can’t Connect / Sitting on "Connecting…" Screen / "VCU Dial Out Failed" Message

Resolution

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Revision #1
Created 4 May 2022 18:30:38
Updated 4 May 2022 18:36:20